About Us
Our Story
With a combined 100+ years experience within the timber industry, Pacific Rim Industries are recognised as the trusted wholesalers and distributors of wood-based products. We’re a dynamic, well-rounded organisation offering a diversified and innovative range of quality timber products to timber merchants, re-sellers, manufactures and timber frame and truss plants.
We aim to offer fast lead times, so we have created infrastructure that has been designed for efficient handling and distribution of product.
Our Mission
To be the preferred Australian distributor partner of our range of Timber products.
We aim to offer extensive product knowledge to our clients and will always pride ourselves on our long-lasting supplier and client relationships formed off the back of marketing leading customer service.
We strive on genuine key stakeholder relationships to ensure our clients are satisfied, providing transparent communication at all times.
Our Values
Experience
We pride ourselves on reputation, we have a strong reputation for being one of the best in the industry.
We’re People People
We keep it real. We’re open, honest and transparent with all stakeholders with every engagement.
Never Ending Customer Obsession
Our Customer is at the heart of what we do. We go above and beyond and adopt a can-do mindset to deliver their needs.
Change the Game
We provide turn-key solutions to every opportunity we identify.
Stronger Together
We believe together everyone achieves more through collaborating with industry leading innovators.
Procurement
We hold our relationships with our suppliers in high regard and understand the valuable link in this supply chain this brings.
